Abstract

With the average employee spending more time at work than on any other daily activity, it is vital that individuals within any organisation feel connected and supported by peers, subordinates, and leaders so that personal and organisational goals become achievable. Given the organisational and personal benefits reaped from harmonious workplace relationships, creating opportunities for and fostering positive social interactions should be a paramount objective for team-leaders, managers and employees. In doing so, organisations should adopt a more relationship-centric outlook wherein the fostering of positive management, and employee interactions become a goal in and of itself. It is noted that employees working together ought to share a special bond for them to deliver their best level. However, it has been observed over the years that these have not been achieved due to poor human relationships between management and employees, employees themselves and even unions in the workplace. Therefore, there is a need to understand the importance of positive human relationships in the workplace which should be pivoted by an industrial social worker in the course of their duties, either between or within the workplace.